Customusic & the
Financial Industry
Support the transaction from both sides
When a customer station or transfer system is unreliable, staff have to adjust how they serve the next person in line. Customusic supports financial institutions with carrier systems, transaction drawer service and related commercial technology. Tell us which branch, lane and equipment need attention.
Pneumatic tubes, track systems and drawers
Bring us concerns about a carrier transfer, an affected station or a transaction drawer. Include the manufacturer, model and a description of what happens during operation. For a renovation, share the proposed layout and identify which existing systems need service, relocation or replacement.
Consider the branch environment
Commercial sound and background music can support the atmosphere of a lobby. Surveillance and data cabling serve different operational needs. Discuss each system’s purpose and the areas it needs to cover so a proposal reflects the branch’s priorities and existing infrastructure.
Coordinate with your facilities and IT teams
Identify the people responsible for access, network requirements and the project schedule. When requesting work at several branches, provide the location list and distinguish immediate equipment issues from planned upgrades. Clear project boundaries help everyone understand who is responsible for each part of the work.
Include the branch’s access procedures and the person coordinating facilities work so service arrangements can be discussed with the right team.
Nationwide Sales & Regional Onsite Service
Based in Grand Rapids, Customusic provides onsite service for pharmacy businesses in Michigan, Wisconsin, Illinois, Indiana, Ohio and Kentucky, with equipment sales available nationwide. Contact us to discuss support for your current equipment or planning for a new location.
