Drive Thru Communication Systems - Customusic Service Company

Drive Thru

Systems

Drive-Thru Systems that keep your teams & customers connected

Upgrade Your QSR Drive Thru Intercom and Maximize Speed of Service

Deliver the best drive-thru experience to keep guests coming back with our complete drive-thru communications and timer system, including hardware and software solutions to maximize speed of service.

Talk to us about our Systems

Start with the Problem
in Your Lane

Customers repeating orders. A headset that cuts out. A timer that no longer reflects what is happening outside. Each problem deserves a closer look at the equipment behind it. Customusic services, installs and repairs drive-thru communication systems, helping restaurant operators address today’s issue and plan the next improvement

Support Across the Drive-Thru

Bring us your questions about headsets, base stations, speaker posts, microphones, drive-thru timers and order confirmation displays. Tell us which part of the lane is affected and whether the problem follows one headset, one lane or the whole system. That context helps make your service request useful from the first conversation.

Repair, Replace or Plan

an Upgrade

A new system is one option; a service review is a sensible starting point. For an upgrade, consider your lane layout, team size, existing equipment and the information managers need during a shift. Explore HME NEXEO and PAR G5 communication options, then discuss a configuration and support approach suited to your restaurant.

Plan Beyond the Installation

Ask about preventative maintenance for the equipment your team handles every day. Include batteries, chargers and spare headsets in the conversation, along with the order point outside. For a remodel or new location, share your proposed opening date and any brand requirements before selecting equipment.
Include your busiest operating periods and any planned lane changes when requesting a project assessment.

Service across six states

Customusic offers equipment sales nationwide, with onsite service in Michigan, Wisconsin, Illinois, Indiana, Ohio and Kentucky. Contact us to discuss your location, equipment and service needs.

Headset Systems

Par Drive-thru headCustomusic and HME Drive Thru Systemsset systems from Customusic

HME Drive-Thru Headsets: Restaurant Communication Delivered Your Way

Whether you’re optimizing your store for the latest AI ordering or simply searching for the best drive-thru communication on the market, the NEXEO|HDX communication platform provides all the tools you need to meet your unique business needs, delivered in three unique solutions.

Critical information to the right person at the right time
Actional insight you can hear
Accomplish more hands-free
Seamless Drive Thru Voice AI Intergration

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Customusic Service Company - PAR Headset Systems

PAR Drive-Thru Headsets:
Crystal Clear and Built to Last

Communication is king when working the drive-thru. PAR Drive-Thru Headsets makes every order crystal clear and is built to last.

All-day battery life with built-in accelerometer keeps you going from breakfast to the midnight rush
Swap out batteries in seconds with modular components
Ergonomic fit for all head sizes so that your crew is comfortable on the job
Charge headsets in a snap without the need to disassemble

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Order Confirmation Display Systems

Order Confirmation Displays from Delphi Display Systems

Better order confirmation. Better business. Delphi’s Order Confirmation Systems are the ideal solution for your point-of-sale and marketing needs.

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Static and Digital Lighted Signs, Lighting & Menu Board Solutions

outdoor solutions to meet any visual branding objective. No matter if you’re launching a new brand or re-imaging, we have the expertise to take it to the next level.

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Complete the Experience With A Speaker Post For Enhanced Communications

It’s more than a speaker post, it’s the lifeline to delivery clear communications to your drive thru customers. Expand your brand’s continuity with a variety of colors to match your presence. For more information, give us a call at 1-800-632-1808 or shoot us an email to office@customusic.com

Speaker posts in the color of your choice for drive thru communications

Timer Systems

Par Drive-thru timers powered by techknow

HME ZOOM Nitro® Drive Thru Timer

The ZOOM Nitro Timer provides the information needed, in-store and in performance reports, to keep your drive-thru operation moving quickly and maximize your bottom line. Actionable insight is only a glance away, enabling you to make informed decisions that improve speed of service, increase car counts, and boost profitability.

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PAR Drive-Thru Timer Powered by Techknow™

Give drive-thru guests the convenience they expect. Supercharge throughput and sales by empowering your crew and managers with the right tools for management and visibility.

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Frequently Asked Questions

What is the difference between NEXEO Core, NEXEO, and NEXEO Pro?Lynn Judy2026-10-28T18:54:57+00:00

What is the difference between NEXEO Core, NEXEO, and NEXEO Pro?

Core focuses on drive-thru communication. NEXEO adds crew communication features, while Pro expands integration capabilities, including supported voice AI ordering solutions.

What equipment problems can I call about?Lynn Judy2026-10-26T19:22:17+00:00

What equipment problems can I call about?

Contact Customusic Service Company about urgent issues involving drive-thru communication, commercial sound, surveillance, data connections, or carrier systems. Share the equipment brand and model when available so we can discuss the appropriate support options.

Can an Everbrite system display promotional images?Lynn Judy2026-10-30T20:32:15+00:00

Can an Everbrite system display promotional images?

Everbrite order confirmation systems support full-color text and image graphics. How promotional content appears—and when it runs—depends on the selected system and its software configuration.

Can you troubleshoot poor drive-thru audio?Lynn Judy2026-11-03T19:05:05+00:00

Can you troubleshoot poor drive-thru audio?

Yes. Tell us whether the problem follows one headset, affects one lane, or occurs throughout the system. Details about static, dropped audio, microphone performance, and recent equipment changes help us determine where to begin.

Where do you provide onsite carrier system service?Lynn Judy2026-10-30T18:25:32+00:00

Where do you provide onsite carrier system service?

Customusic Service Company provides onsite service in Michigan, Wisconsin, Illinois, Indiana, Ohio, and Kentucky. Availability depends on your location, equipment, and requested work. Equipment sales are available nationwide.

What types of businesses does Customusic Service Company work with?Lynn Judy2026-10-22T19:59:40+00:00

What types of businesses does Customusic Service Company work with?

Customusic Service Company serves restaurants, grocery stores, banks, pharmacies, and other commercial businesses. We support systems used for staff communication, customer service, background music, paging, video surveillance, and moving items between service points.

Can you help with network cabling for checkout and back-office equipment?Lynn Judy2026-11-03T19:12:07+00:00

Can you help with network cabling for checkout and back-office equipment?

We provide data and cabling services that support connected business equipment. Describe the affected area and devices when requesting help so we can distinguish cabling needs from issues that may require your POS provider or internet service provider.

Do you sell or repair POS systems and menu boards?Lynn Judy2026-11-05T23:19:08+00:00

Do you sell or repair POS systems and menu boards?

Our services for these products are focused on installation. Equipment sales, repairs, warranties, and ongoing product support should be discussed with your equipment supplier or manufacturer.