Should I reset the equipment before calling?
Follow the manufacturer’s instructions for your specific system. Avoid factory [...]
What information should I have ready when I call?
Have your site address, callback number, equipment details, and a [...]
What equipment problems can I call about?
Contact Customusic Service Company about urgent issues involving drive-thru communication, [...]
Should I use the website form for an urgent problem?
Calling is the best starting point for urgent technical concerns. [...]
Does 24-hour support mean a technician will arrive immediately?
Onsite availability depends on your location, equipment, and the work [...]
How do I request help after hours?
Call 800-632-1808 and follow the prompts for after-hours assistance. Provide [...]
