800-632-1808 office@customusic.com

COD Support

Please walk through the steps below for support to your Customusic product.

Please contact us for Everbrite support.

Please contact us for Texas Digital support.

If there are problems with your HyperView COD, the HyperActive EEE unit can be rebooted. The EEE machine is a computer with Windows software, so it will need to be manually restarted.

If the Delphi is not showing orders or the screen is completely black or white while powered on, the unit will need to be power-cycled. Either turn off the breaker at the power panel or remove the speaker post back cover and unplug/replug the power cord going into the back of the COD. If this problem persists, please call us for servicing.

If the Delphi has colored lines across the screen, it will need to be repaired. Please call us for servicing.